Customer

Customer Support

Our Customer Support team is available Monday through Friday from 8:00 AM to 8:00 PM Eastern Time. We are committed to offering prompt, courteous, and helpful assistance so that your experience with our store remains smooth from start to finish. If you contact us on weekends or outside these hours, we will respond on the next business day.

If you have questions about products, orders, shipping, returns, or any other topic, we encourage you to reach out. Our staff can guide you through the process, provide clear information, and help resolve any issues in a professional and supportive way.

For real-time help by phone, you can call our Customer Service team at (385) 381-0402 during regular business hours. Our phone lines are open for assistance with order tracking, product details, technical questions, and general guidance. We strive to answer calls quickly and to leave you confident in the solutions we provide.

If you prefer to contact us in writing, email is a convenient option. You can write to us at sargis2129@yahoo.com. Messages sent outside our normal operating hours will be reviewed in the order they are received once the office reopens. Whether your email relates to product information, troubleshooting, order changes, shipping updates, or return instructions, our team will respond with detailed, easy-to-follow guidance.

Every inquiry is reviewed carefully so that important details are not overlooked. For more complex matters—such as exchanges, warranty questions, or return requests—we will clearly explain the required steps and assist you throughout the process. Our goal is to ensure every customer feels heard, supported, and valued.

In addition to resolving immediate issues, our Support team can offer advice on product care, usage tips, and best practices so you can get the most from your purchase. We believe that open, helpful communication builds trust and long-term relationships with the customers we serve.

Whether you contact us by phone or email, we aim to respond with clarity, professionalism, and attention to your specific needs. Your satisfaction is a priority, and we encourage you to reach out whenever you need assistance.